In what order will tickets be dealt with

The tickets will be addressed, by the appropriate department, based on the order in which they are received.

Attention!!! Updating a ticket, adding details or information, does NOT give the ticket higher priority, just as by opening more tickets for the same issue on different categories will not bring any advantages.

Article ID: 3221, Created On: 11/19/2009, Modified: 11/19/2009