Change Your Domain Contact Email Address

The domain contact email address is found in the following 3 types of data and can be changed by following an online process or by sending specific documentation:

  •             Login Details and/or Aruba Registration Details
  •             Registrant (owner) Details
  •             Billing Details



Regardless of which process you follow, after changing the details of the domain Registrant, you need to confirm the contact details (only for domains other than .it and .eu). 


See more information in the article titled “How to confirm the details of the Registrant (owner) of a  Domain”. 


It is possible to change the email address easily and quickly through the online process:

  • Login Details and/or Aruba Registration Details (if no service has been activated)

From section Change Personal Details of the site


  • Domain Registrant Details

By following the steps indicated in the provided article.


  • Domain Billing Details

Only during the domain renewal process.


Alternatively to the online process, you can change your details by sending the required documentation.

In this case, the request must be sent by the person referred to in the details you are changing. 

More precisely, if the Domain Registrant, the person referred to in the Billing Details and the Owner of the Login are the same person, you can change all the contact email addresses with one single form; whereas if these are different people, the requests must be sent separately by each relevant person.      

Required documentation


  • Copy of photo ID of the person referred to in the details you are changing. 


See available Sample copy with relevant instructions on how to fill in the form.




All the required documentation can be sent either by:

  • Opening a Ticket, through which you can send a scanned copy of the documentation.  

  • Fax on the number +39 0575/862110.


Fill in the Forms using CAPITAL LETTERS.

If the details entered are not clear, the request may be rejected.

Aruba reserves the right to request further documentation (Company Registration Certificate, Company Statute, Notary Certificate, etc...) in order to verify the identity of the persons involved.

Article ID: 2675, Created On: 9/11/2009, Modified: 4/28/2014