Here below are the settings to use for the Email Client configuration:
Incoming mail(POP3): pop3.domainname.xxx
Outgoing mail(SMTP): smtp.domainname.xxx
Account name: accountname@domainname.xxx
Password: password chosen when creating the account
In addition, you need to select the “My server requires authentication”* check box (for the outgoing mail server) using the same settings as for the incoming mail, or rather the account name and the password of the configured email account.
For instructions on how to configure email accounts see the user guides.
* N.B. Depending on the type of Email Client you are using, the option “My server requires authentication” as found in Outlook, might be different, but still similar, like for example “This server requires me to log on” – or “My outgoing server (SMTP) requires authentication” etc...
ATTENTION!!! Some internet providers (for example Tele2, Three, etc.. ) don’t allow you to send emails unless you use their SMTP server. In this case we recommend that you change the configuration of the email accounts using the SSL protocol.
If the problem persists you can open a Ticket from the Aruba Support section and request technical support, or contact your provider to request the settings for the outgoing mail.
We remind you that by using the Webmail (found at webmaildomini.aruba.it) you can receive and send email messages without any problem whatsoever.
Article ID: 2517, Created On: 9/11/2009, Modified: 6/20/2011