How to configure the Email Client

Here below are the settings to use for the Email Client configuration:

Incoming mail(POP3)
Outgoing mail(SMTP)
Account name:
Password: password chosen when creating the account

In addition, you need to select the “My server requires authentication”* check box (for the  outgoing mail server) using the same settings as for the incoming mail, or rather the account name and the password of the configured email account.

For instructions on how to configure email accounts see our 
video guides.  

* N.B. Depending on the type of Email Client you are using, the option My server requires authentication” as found in Outlook, might be different, but still similar, like for example This server requires me to log on – or My outgoing server (SMTP) requires authentication etc...

If the problem persists you can open a Ticket from the Aruba Support section and request technical support, or contact your provider to request the settings for the outgoing mail.

We remind you that by using the
Webmail (found at you can receive and send email messages without any problem whatsoever.

Article ID: 2517, Created On: 9/11/2009, Modified: 3/17/2014