To reset the web space of the domain you need to send Aruba the following documents:
- Copy of photo ID of the domain holder or Legal Representative in case of domain registered to a Legal Person;
- Web Space Reset Request Form duly filled in and signed by the domain holder (such request Form is attached to this article);
- In the case of Companies/Bodies/Associations: company registration certificate, company statute, notary deed, or other document of the old owner, which proves that they are the legal owner. Documents older than 3 months, from the date the request was sent, will not be accepted.
The documents must be sent to Aruba by:
- fax on +39 0575 862000;
- attaching them to a Ticket which you need to open from the Aruba Support website.
ATTENTION: as per contract, the customer is responsible for making the Backup copy of the material found in the web space.
Aruba reserves the right to request more documents.
ATTACHMENTS:
Web Space Reset Request Form
Article ID: 2081, Created On: 9/8/2009, Modified: 6/6/2011